Dear customers, partners and employees of CJSC Bank "Arvand".
By obtaining the License of the National Bank of Tajikistan No. 0000105 dated September 30, 2019, an important stage of the process of merging two credit institutions and transformation into a Closed Joint Stock Company Bank Arvand has been completed.
CJSC Bank Arvand values its reputation and long-term success, welcomes compliance by all clients, partners and employees of the bank with the requirements of the legislation, therefore, the implementation of measures to prevent and combat corruption, fraud is one of the priorities of the Bank.
The bank's activities are aimed at achieving such a level of relations with its customers, partners and employees, which are characterized by fairness, mutual trust, respect and cooperation.
In order to counteract, it is important for the bank to receive timely information about possible and known violations with signs of corruption and fraud, both from the bank's customers and partners, and from its employees, through all available communication channels. The Bank encourages the disclosure of information about alleged or known violations, as well as about any other actions (inaction) that may or may have led to violations of the law, and ensures the anonymity and confidentiality of the information reported. CJSC Bank Arvand is of professional ethics, high standards and best practices of corporate governance and conducting honest, open and transparent activities. A special role in improving the bank's activities is played by the corporate culture, an important element of which is the rejection of corruption, fraud in any of its manifestations.
Guided by the principle of "zero tolerance" to corruption and fraud, the bank has developed and operates Anti-corruption Procedures and a Code of Conduct for Employees, providing a unified approach to the organization of activities aimed at prevention and counteraction.
Sodiqova Sh.M.
Chairperson of CJSC Bank "Arvand"
Dear customers, partners and employees of CJSC Bank "Arvand"!
CJSC Bank “Arvand” places paramount importance on compliance with the legislation of the Republic of Tajikistan, as well as the principles of integrity and business ethics. The Bank operates a compliance risk management system based on the principles of legality, independence, transparency, and zero tolerance for violations.
Compliance with the legislation, regulatory acts of the National Bank of Tajikistan, internal documents of the Bank, as well as applicable international standards, is monitored by the Compliance Control Department, which is accountable to the Supervisory Board.
Reporting Violations
Any individual may report information regarding:
- violations of legislation and internal documents of the Bank;
- corruption, fraud, and abuse of authority;
- breaches of banking secrecy;
- money laundering and terrorist financing;
- conflicts of interest;
- discrimination, harassment, and other unacceptable behavior;
- violations of labor rights and business ethics standards.
Whistleblower Protection Guarantees
The Bank guarantees confidentiality, objective review of reports, the possibility of anonymous reporting, and protection of individuals who report violations from any form of pressure or negative consequences.
Contact Details of the Compliance Control Department
Persons who become aware of violations at CJSC Bank “Arvand” may report them by:
📧 sending an email to shikoyat@arvand.tj
📞 calling (+992) 92 824 00 05
Address: Republic of Tajikistan, Khujand, I. Somoni Avenue 1A, marked for the Compliance Control Department
Documents to download: